Eizeno

Commercial Disclosure

Disclosure under Japan's Act on Specified Commercial Transactions. Please check the amount on the payment screen and the terms below before purchasing. If this English translation differs from the Japanese original, the Japanese version prevails.

Seller
ZenLab Inc.
Person in charge
Yuhi Hatada
Address
Park Front Shinjuku 202, 2-8-15 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
Phone number
We will disclose it without delay on request. Please request it through our Contact page.
Contact
Please contact us through our Contact page.
Service
AI operates the web service at the URL you specify in a dedicated tab of your Chrome browser (through the Chrome extension), finds and records its features and user flows, then edits the recording into an introduction video (MP4) with narration and music (subtitles on request) in the taste you choose (recording, list of features found, summary and introduction videos). You can revise the video by chatting.
Price
Prepaid production tokens (top-up). A pre-tax price of ¥3,000 buys 1,351,350 production tokens, ¥10,000 buys 4,504,500 and ¥30,000 buys 13,513,500. You can also buy any amount from ¥3,000 to ¥999,999.
The number of tokens is the amount that spends 50% of the pre-tax price on AI usage: 50% of the pre-tax price is converted to USD at a fixed rate of ¥180 per USD 1, and each USD 1 of AI usage gives 162,162 production tokens (formula: pre-tax price × 0.5 ÷ 180 × 162,162, fractions rounded down). This rate does not follow daily exchange rates. If we change it, we will announce it on the Service in advance. The number of tokens is shown on the payment screen before you pay, and that number is added.
Customers outside Japan buy in US dollars (overseas pricing): $20 buys 1,621,620 production tokens, $70 buys 5,675,670 and $200 buys 16,216,200 (the amount that spends 50% of the price on AI usage; formula: price in US dollars × 0.5 × 162,162, fractions rounded down). You can also buy any whole-dollar amount from $20 to $5,000. US dollar payments require a billing address outside Japan and a card issued outside Japan; customers in Japan cannot buy in US dollars. Payments that don't meet these conditions, or whose country cannot be confirmed, are refunded in full and no tokens are added. The currency you buy in does not change how long tokens are valid or how they are used.
Other charges
Applicable tax is added to the top-up amount. With Japan's 10% consumption tax, a ¥3,000 top-up costs ¥3,300 in total. Tax is not converted into tokens. The tax and total for your billing address are finalized on the payment screen. There are no extra payment fees. Internet connection charges are your responsibility.
No tax is added to US dollar top-ups (the total is the price shown). You pay in the currency shown on the payment screen, and we do not convert currencies (any conversion or fee by your card issuer follows its own terms).
Token usage
Each exploration and each video edit deducts tokens according to the actual amount of AI processing (pay as you go): 162,162 production tokens per USD 1 of the actual cost of AI usage. Usage varies with the Target Site, the number of steps and the edit (such as generating narration, music and opening shots). When your balance runs out, the exploration or edit stops; an exploration saves the recording up to that point.
Payment method and timing
By credit card on Stripe's payment screen, at the time of purchase. There are no subscriptions or automatic charges.
Delivery
Tokens are added to your balance as soon as payment is confirmed. Explorations start immediately after you send a URL, within your balance.
Validity
6 months from purchase (until the same date and time 6 months later in Japan time; the last day of the month if that date does not exist). Tokens that expire soonest are used first; expired tokens can no longer be used. You can check your balance and expiry dates on the settings screen.
Free tier
Users who answer every question in the profile on the Settings page for the first time receive 300,000 production tokens free of charge, once (valid for 6 months from when they are granted; not refundable or exchangeable for cash). See the Terms of Service for details.
Returns, cancellations and refunds
Because of the nature of the service, as a rule we do not refund purchases for reasons on your side. We handle duplicate charges, incorrect charges and refunds required by law. If an exploration stops partway because of a failure on our side, contact us and, after checking, we will return the tokens it used to your balance. If we end the Service for our own reasons, we will act in accordance with applicable law. Tokens can be used only within the Service and cannot be transferred to other users or exchanged for cash.
Refunds are made in the currency and amount of the purchase.
Requirements
Desktop Chrome (version 128 or later) with the Eizeno Browser extension, an internet connection and an email address (finished videos and share pages can be viewed in current major browsers).